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Bokoboy

New Member
Hi folks looking to buy my new bike in the next few days " giant defy 0 "^_^
Giant official store in Newcastle have discussed fitting service free pedals and any adjustments the bike may need .
The Edinburgh coop bike shop have fitting service plus 15 % worth of accessories
Anyone have any experience of said stores ??? I would think the giant store might be a bit more professional but the £150 of free accessories in Edin store sounds good to me
 
Paid for a bike fit at the Giant store (down Prudhoe if its the same one). Couldn't have been more helpful and absolutely delighted with the fitting (cost me £65). Very very helpful and informative, ex pro cyclist etc etc. So pleased with it recommended them to friends etc...however, one mate went and bought a bike from them and was very disappointed with the 'free bike fit' he got with it, took half the time mine did, guy wasn't interested and didn't seem to get half the things I got (for example, he sat me on a power meter, measured the power going through each pedal and where my foot position should be etc etc, my mate got nothing like that at all).
I have also bought a bike from Edinburgh coop, again, mixed experiences, overall very pleasant, know there stuff and happy to deal with them, however, when I was in their store looking for a cyclocross bike one of the assistants came over, told her what I was looking for and she first of all directed me to the road bikes, then when I said I don't think its them (I was very new, never bought a cyclocross before) she said ah we mustn't have any then...I pointed to the ones hung up and said I think they look like they might be cyclocross and she said no they were not. I left a bit annoyed and confused, went back the next day and spoke to someone different who took me straight to the 10 or so cx bikes they had sure enough hung up where I had pointed to them.
I did actually complain about this, got a tel call from the manager, very pleased I had bought it to his attention and helped identify a training need...

So....not sure any of that helps you !. Personally, I think I would maybe go Edinburgh, get £150 worth free accessories but then pay for the bike fit at Giant, or make sure the bike fit (I found it massively worthwhile) is a full proper one (it lasted 11/2 hours I think), my mates was half an hour if that. Thing is, if they do recommend any changes you will have to pay for the components (stem, handlebar etc) ...
 

Globalti

Legendary Member
Go to the shop that will give you the best after-sales service as a reward for your loyalty. I doubt that means Evans as the staff probably change often but I might be wrong.
 

Milkfloat

An Peanut
Location
Midlands
Have a chat to the Giant store if that is your preference. I would be very surprised if they won't match the discount/free accessories from elsewhere. Certainly other Giant stores do.
 
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Bokoboy

New Member
Thanks guys I tried giant for some discount but they just mentioned there bikefit and free pedals would equate to edinburgh co ops 15% worth of goods :sad: I'll just have to make my mind up :banghead:
 
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