The mysterious case of the missing software

[coffeejo]

Before my laptop screen went kaput a week or so ago, I'd installed a trial version of Corel Paintshop Pro. I got the laptop back from the shop just before the weekend but didn't have a chance to sit down and have another play with Paintshop until today.

The problem is, I can't find it.

It's not coming up in the Windows (7 Home Premium) start menu. It can't be found during a proper search. The software doesn't appear to be in the Corel folder in Programs (x86), though the associated folders and wotnot are all in there.

I've asked Mr Computer Dude and he didn't touch it.

I am most confused.

Any suggestions?

 

[Crackle]

Down the sofa.

 

[Davidc]

Can't think where it's gone but have you tried reinstalling it? The end date of the trial will probably still be there though!

 

[young Ed]

hmm download another free trial version or have you lost work???
Cheers Ed

 

[coffeejo]

Can't think where it's gone but have you tried reinstalling it? The end date of the trial will probably still be there though!

That's the next option - thought I'd ask Them Wot Might Know (obviously not including @Crackle in that) first in case I cause a paradox.

 

[coffeejo]

hmm download another free trial version or have you lost work???
Cheers Ed

Several hundred photos all saved, thankfully, as well as the unedited originals.

 

[Crackle]

Well obviously I meant the virtual sofa, of course.

^ Wot they said. Corel will recall when you installed it and kick on from there. Well it did for Wordperfect anyhow, though that hadn't mysteriously disappeared, instead I'd kicked it's ass out.

 

[young Ed]

lucky call still mysterious but i say download another free trial
Cheers Ed

 

[Markymark]

If yiu have the software in the programs folder yiu may have only lost the shortcut. Try and locate the .exe file that is the main application(you may need togoogle which one) and then drag a shortcut onto your desktop to it.

 

[coffeejo]

I downloaded it again. Seems to working ok

 

[lozcs]

My guess is that during your screen failing there may have been an ungraceful shutdown of the laptop which forced by a system restore to a point earlier than the software being installed.

 

[RedFeend]

Buy an Apple computer next time. My son nagged me for years telling me Windows was cr*p. Since using iOS, I would never go back. The boy was right. That's my twopennath. For what it's worth.

Well done for backing up.

 

[ian turner]

Spend over a thousand pounds as a result of losing a trial piece of software which is probably coincidental ? A bit drastic.

 

[Shut Up Legs]

I downloaded it again. Seems to working ok

If it goes missing again, just remember: it'll be in the last place you look . No, don't thank me, that was a free service.

 

[coffeejo]