The joys of satnav. AKA the Garmin 800

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earth

Well-Known Member
Is it because I am a software developer that I am so ready to criticise electronic products? I find it very easy to be critical of this device.

The user interface appears to have been designed by monkeys on LSD.

The sat nav screen has the option of having either a white or black background but no matter which you set, the triangle icon that represents you is the same colour as the background - so you can't see it! If you want to know where you actually are on the map you are going to find it somewhat difficult. That's if you can differentiate your icon from the multitude of other icons scattered over the map.

Then there is this auto zoom feature that supposedly zooms in when you get to intricate parts of the map. The problem is it zooms in to a location that is too far ahead of where you currently are. This means when you are at an intricate part of the map you suddenly disappear! Then when it zooms out it does not go back to the original orientation, instead it appears to go to a default orientation before locating you again. As the refresh rate of the screen is down in the frames per minute scale it has the overall effect of showing what seem to be a random series of images for about 10 seconds before you finally know where you are. And it insists on putting so many overlays on the map that you cannot see the map anyway. And while you are in zoomed in mode it puts a message on the screen saying 'tap to go back'. Did the developers not think their use of the word 'back' in a sat nav application was a little ambiguous? I mean do they mean turn around a ride in the opposite direction or do they mean back to the previous screen? Maybe the manual can answer that question - oh there isn't one.

If you make a wrong turn it seems to decide at random what to do next. Will it a) sound an alarm and tell you you are off course or will it start recalculating or will ask you to make a u-turn. May as well flip a coin because it never seems to do the same thing twice. And when you do go off course you can be sure it is when it is zooming in and out of the map, spinning the screen round 360 degrees and putting obtrusive banners right in the middle so you cannot see where you actually are.

Then there are the maps. The base maps, I am told are useless. They must be pretty bad because I got the map upgrade option and these maps fails to have major roads on them.

And despite the multitude of undocumented configurations, which Einstein forgot to add the auto start recording setting?

Did I mention the documentation? There isn't any except for online manuals which don't actually explain what the different configuration options do. Instead the manuals just tell you to select a given option. Well Mr. Garmin what is the point of having configurations if a) no body knows what they do and b) the manual orders you to pick one and only one of them?

They are also missing a web app to plan routes and upload them to the device. I'm forced to use one of the equally badly conceived free apps that are all deficient in one respect or another.
 

ColinJ

Puzzle game procrastinator!
Is it because I am a software developer that I am so ready to criticise electronic products?
Perhaps, but you do it well! :thumbsup:
 

Jon2

Senior Member
I've just bought the Edge 200, so most of what you've mentioned here doesn't mean much to me. However, you can plan routes and upload to the device, go to the garmin connect site and plan a route. I think you need to create an account first. I haven't tried it out yet though.

Mind did come with a manual, a booklet for each language, about 15 in total i think. Although I agree it isn't the most helpful.
 

T.M.H.N.E.T

Rainbows aren't just for world champions
Location
Northern Ireland
The sat nav screen has the option of having either a white or black background but no matter which you set, the triangle icon that represents you is the same colour as the background - so you can't see it! If you want to know where you actually are on the map you are going to find it somewhat difficult. That's if you can differentiate your icon from the multitude of other icons scattered over the map.
My triangle is blue. I use the latest map,set to day mode. I don't get this.

If you make a wrong turn it seems to decide at random what to do next. Will it a) sound an alarm and tell you you are off course or will it start recalculating or will ask you to make a u-turn. May as well flip a coin because it never seems to do the same thing twice. And when you do go off course you can be sure it is when it is zooming in and out of the map, spinning the screen round 360 degrees and putting obtrusive banners right in the middle so you cannot see where you actually are.
Set it to auto-recalculate? Set map orientation to North Up? I

Go to Settings - Map - Map Visibility - "Custom" You can set zoom levels for points/user location/street labling and land. This bit also lets you choose the amount of detail shown amongst other stuff

I think with less detail shown then recalculated routes may be clearer to see with less map clutter around. I only just discovered this myself tbh. Looks handy if you are in unfamiliar territory, then again you may want as much map as possible then.

Then there are the maps. The base maps, I am told are useless. They must be pretty bad because I got the map upgrade option and these maps fails to have major roads on them.
The basemaps are horrid. I could find a 5yr old capable of drawing better.

And despite the multitude of undocumented configurations, which Einstein forgot to add the auto start recording setting?
Bike Settings - Auto-Pause - Custom Speed (I use 3mph) The unit bleeps to tell me it has sensed movement when I leave the house. All I do is press "Yes" and it will pause/start until I get home. At which point you manually "Stop" the ride and press/hold the reset button(it counts down for you) which clears and completes the activity.

If you are following a course and turn the unit off at a planned stop (sportive for example) you will need to press start when you power the unit up again. After that your autopause setting will kick in as far as home, it also restarts your course navigation. I found this bit out for the wrong reasons :biggrin:

Did I mention the documentation? There isn't any except for online manuals which don't actually explain what the different configuration options do. Instead the manuals just tell you to select a given option. Well Mr. Garmin what is the point of having configurations if a) no body knows what they do and b) the manual orders you to pick one and only one of them?
What settings are you having trouble with?

They are also missing a web app to plan routes and upload them to the device. I'm forced to use one of the equally badly conceived free apps that are all deficient in one respect or another.
It's called Garmin Connect. An online app which can also upload activity from your edge, and routes to the device.
 

yello

Guest
When I read of the fun people have with the more sophisticated Garmin devices, I'm really pleased I have a 'follow the bread crumb trail' Edge 305. They really do sound fiendishly complex sometimes... but then, I'm not the sharpest tool in the box! Worse still, I have limited patience.

Oh,btw, the manual on the 305 is not the most helpful either - it's really just a description of menus with associated screen dumps.
 

Andy_G

Senior Member
Location
Staines
Ive used it in the sticks on a 70 miler, so plenty of left and rights and never had an issue.
As for planning a route Garmin Connect works spot on.
 

amaferanga

Veteran
Location
Bolton
The Edge 800 isn't a satnav.

If your 'map upgrade' doesn't have major roads on it then something's up. Have you actually selected the map on the device or are you using the basemap still?

It sounds to me like most of your complaints are down to you not knowing how to use it and set it up. Unfortunately Garmin user manuals are terrible so you have to look around to find stuff that other people have written, but as a relatively new user of the Edge 800 myself I can't say I have any of the issues that you seem to have. For a start you could deselect the re-routing when off course function - you have to do this (once) for each course you load onto the device.
 

StuAff

Silencing his legs regularly
Location
Portsmouth
Wot they said. Got an Edge 705, and pretty much all the points about the 800 TMHNET & amaferanga have made apply to its older brother. It really isn't a satnav, and with the lower res screen of the 705 in particular, it's on occasion not much cop for finding where you want to go, rather than where you are (I wish Garmin would produce something with the screen clarity of a smartphone). Edges work best by far when following your pre-prepared routes. Using the 705's internal routing is a very slow PITA, can't imagine the 800 is much better. Bikehike, Bike Route Toaster and Ride with GPS all work well. Didn't think much of Connect's map tool TBH.
For further info, I'd check out Frank Kinlan's guide http://frank.kinlan.co.uk/garmin-edge-800/dummies-guide-to-the-garmin-edge-800/ DC Rainmaker's thorough review http://www.dcrainmaker.com/2010/08/garmin-edge-800-in-depth-first-look.html and Ride with GPS have an excellent crib sheet here http://ridewithgps.com/edge_800 .
 

deadhead1971

Active Member
Foolproof instructions for setting up the Edge 800 here -
http://www.scarletfire.co.uk/2012/11/foolproof-course-navigation-on-the-garmin-edge-800/
Lots of screenshots showing you exactly which settings to use.
 

Albert

Über Member
Location
Wales
I love my 800 and find it very easy to use, but then I have 30 years of negotiating my way through the complex layered menu driven electronic instruments, digital recording hardware and music composition software - after which anything is simple.
 
Is it because I am a software developer that I am so ready to criticise electronic products? I find it very easy to be critical of this device.

The user interface appears to have been designed by monkeys on LSD.

I have had a Garmin 800 since shortly after they were released and never had any of these issues!


The sat nav screen has the option of having either a white or black background but no matter which you set, the triangle icon that represents you is the same colour as the background - so you can't see it! If you want to know where you actually are on the map you are going to find it somewhat difficult. That's if you can differentiate your icon from the multitude of other icons scattered over the map.

Designed for night and day use, this works well. If you don't want to select one or the other, the choice can be automated. I have never ever had a problem with the cursor which has always been visible

Then there is this auto zoom feature that supposedly zooms in when you get to intricate parts of the map. The problem is it zooms in to a location that is too far ahead of where you currently are. This means when you are at an intricate part of the map you suddenly disappear! Then when it zooms out it does not go back to the original orientation, instead it appears to go to a default orientation before locating you again. As the refresh rate of the screen is down in the frames per minute scale it has the overall effect of showing what seem to be a random series of images for about 10 seconds before you finally know where you are. And it insists on putting so many overlays on the map that you cannot see the map anyway. And while you are in zoomed in mode it puts a message on the screen saying 'tap to go back'. Did the developers not think their use of the word 'back' in a sat nav application was a little ambiguous? I mean do they mean turn around a ride in the opposite direction or do they mean back to the previous screen? Maybe the manual can answer that question - oh there isn't one.

Tap to go back allows you to go to a previous point - allowing you to decide what to do. A useful feature, as is the "Detail setting" tha allow you to select the number of icons on show if you find it confusing

If you make a wrong turn it seems to decide at random what to do next. Will it a) sound an alarm and tell you you are off course or will it start recalculating or will ask you to make a u-turn. May as well flip a coin because it never seems to do the same thing twice. And when you do go off course you can be sure it is when it is zooming in and out of the map, spinning the screen round 360 degrees and putting obtrusive banners right in the middle so you cannot see where you actually are.

Not at random. It depends upon how you have set things up.

It will initially offer a U-Turn as this is the simplest way back to the point you missed. IF you ignore thos, then it will recalculate a route according to the settings you have chosen

This is normally fairly quick, and I have never ever had a spinning screen or zooming in and out!



Then there are the maps. The base maps, I am told are useless. They must be pretty bad because I got the map upgrade option and these maps fails to have major roads on them.

And despite the multitude of undocumented configurations, which Einstein forgot to add the auto start recording setting?

Sounds as if you have not enabled the maps. I have the OS, and the OSM Cycle map installed on mine. All work fine if they are enabled!

Did I mention the documentation? There isn't any except for online manuals which don't actually explain what the different configuration options do. Instead the manuals just tell you to select a given option. Well Mr. Garmin what is the point of having configurations if a) no body knows what they do and b) the manual orders you to pick one and only one of them?

I found the manual workable and the explanations were adequate to understand what the unctios did and how to set them up - I was using the system within about 30 minutes, and navigated to work and back without issues the following morning. General tweaks see it now as a vital piece of touring kit

They are also missing a web app to plan routes and upload them to the device. I'm forced to use one of the equally badly conceived free apps that are all deficient in one respect or another.

The Web App exists and is linked to clearly in the manual!

I am sorry, but this post annoyed me. This reads as slagging off a good piece of kit when reading the manual would have solved or removed all or at least the majority of the problems you are having!
 

Lee_M

Guru
To give the OP th ebenefit of the doubt, I have had some of these problems too.

Not to the level he has though, and I agree with everyone else that it does generally work when you take the time to learn.

My most annoying 800 feature though is that if you go off course (or it thinks you have) it will sometimes reroute, sometimes just say you are off course and cheerfully watch the map diappear off the edge of the sceeen, replacing it with blank white space, or sometime even try to take you back to the start - all within the same course with the same setting on the same ride!

If anyone knows how to fix that I'd be grateful! (as I said all within one course, so it's not a setting I forgot to do)
 

T.M.H.N.E.T

Rainbows aren't just for world champions
Location
Northern Ireland
To give the OP th ebenefit of the doubt, I have had some of these problems too.

Not to the level he has though, and I agree with everyone else that it does generally work when you take the time to learn.

My most annoying 800 feature though is that if you go off course (or it thinks you have) it will sometimes reroute, sometimes just say you are off course and cheerfully watch the map diappear off the edge of the sceeen, replacing it with blank white space, or sometime even try to take you back to the start - all within the same course with the same setting on the same ride!

If anyone knows how to fix that I'd be grateful! (as I said all within one course, so it's not a setting I forgot to do)
Could it be zoom level?
 
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