the following error occurred

[Levo-Lon]

Cant upload pics?? Keeps saying extension not allowed?
Ok with phone but Tablet wont work.

i did factory reset a week or 2 ago and its been like this since i reset the tablat " samsung"..Android
I'd post a screen shot but it wont allow it......

any ideas?

 

[r04DiE]

What is saying the extension is not allowed, the forum, or the tablet?

 

[Levo-Lon]

The forum i think..

red bar with extension not alowed

 

[r04DiE]

And what extensions do your phone and tablet use, are they different, or the same?

 

[Levo-Lon]

And what extensions do your phone and tablet use, are they different, or the same?

not a clue ...i used to post pics no problem but since reset,it wont accept the pics

 

[Sharky]

I got that yesterday with a saved image, which stored it as a .jpeg file.
Presume the upload only works with .jpg files?

 

[Rickshaw Phil]

Moved to site support. Unfortunately I don't know the answer to this one but I'm sure Shaun will when he is next online.

 

[Levo-Lon]

I got that yesterday with a saved image, which stored it as a .jpeg file.
Presume the upload only works with .jpg files?

yes..i think that's it

 

[Levo-Lon]

@Moderators this will more likely get a definitive reply in site support

Thanks @User and @Rickshaw Phil ..
its got me stumped

 

[PeteXXX]

The only time I had similar, the pic size was too big.

 

[Elswick Cotterpin]

I get that with my laptop with .JPG images, but if I rename them to smallcase .jpg they upload fine.

 

[r04DiE]

yes..i think that's it

Sorry, yes - that's what an extension is, .jpg, .png, .svg, etc. I should have said and glad you got it sorted.

 

[Shaun]

Not sure what's happening. Allowed extensions are - zip, txt, pdf, png, jpg, jpeg, jpe, gif, gpx, doc, docx, xls, xlsx, kml, tcx, fit, csv (case of extension shouldn't matter - just tested it with .jpg and .JPG and both uploaded fine).

There is a maximum upload file size though of 2MB (2048Kb) so if the image file size is larger it won't upload.

Do you have email on your tablet? Could you attach it to and email and send it to me so I can check it out (PM for email address).

Cheers,
Shaun

 

[r04DiE]

... just tested it with .jpg and .JPG and both uploaded fine

Yes, but the problem I think is with .jpeg and .jpg. Are you sure its in the allow list?

 

[Levo-Lon]

Pm sent @Shaun