The chain gets stuck on SRAM eTap fresh installation

[qstyler]

Hi everyone!

I've just installed a new groupset SRAM Force D2.
I did everything according to the instructional video:

View: https://youtu.be/Bx-kB7rNFJQ

When installing the front derailleur I used the installation tool from this video:

View: https://youtu.be/KcJIb1pCV8I


And now when I'm trying to shift the front derailleur from a smaller to a bigger ring, the chain gets stuck between the ring and a guide.

Here's a video:


It happens on any rear gear.

Here I also tried to take pictures.

What's wrong here?

 

[Ajax Bay]

Share image from side of FD cage with chain on large chain ring.

 

[CAESAR AVGVSTVS]

It’s hard to see with the angle your showing but it seems to me you’re possibly to low on the setting up. I’ve posted a picture of mine on the large chainring so you can see the Clearance.

 

[Paulus]

At a guess I would say that the front mech is possibly too low. A couple of mm's can make all the difference.