teletext45
Senior Member
I recently purchased a cam from sport-cam.co.uk on the Thu6th of october, at the time i explained i needed this cam for the 1st of November for a recording session i've organised which is a major part of my degree.
At the time they explained the cams were out of stock but are due on the following day- i agreed and they said i should expect the cam the following week.
My card was put though on the Monday the 10th and to date i've had no delivery. I've phoned them on a couple of occations and was promised a call back. I phoned this morning at 10- 11.20 and 2pm and 3 pm everytime i was pormised a call back and still no luck.
So i've got a week until the film session and still no cam. What ever happens i'm going to have to purchase another cam because the deadline on this filming session cannot be changed.
After checking my statment the transaction was put though using paypal- so spoke to paypal this evening and they explained it is possible to claim my money back through them but i'd rather not go down that route if it has honestly got lost in the post. but having, what i feel, being fobbed off i'm really irate about the situation.
Has anyone used this company? Any suggestions of what i should do now?
I've since phoned Dog cam sport and they have them in stock ready for dispacth so i know i can get one in time but not too happy about having to buy another one
Any advice would be greatly appreciated
Andrew
At the time they explained the cams were out of stock but are due on the following day- i agreed and they said i should expect the cam the following week.
My card was put though on the Monday the 10th and to date i've had no delivery. I've phoned them on a couple of occations and was promised a call back. I phoned this morning at 10- 11.20 and 2pm and 3 pm everytime i was pormised a call back and still no luck.
So i've got a week until the film session and still no cam. What ever happens i'm going to have to purchase another cam because the deadline on this filming session cannot be changed.
After checking my statment the transaction was put though using paypal- so spoke to paypal this evening and they explained it is possible to claim my money back through them but i'd rather not go down that route if it has honestly got lost in the post. but having, what i feel, being fobbed off i'm really irate about the situation.
Has anyone used this company? Any suggestions of what i should do now?
I've since phoned Dog cam sport and they have them in stock ready for dispacth so i know i can get one in time but not too happy about having to buy another one
Any advice would be greatly appreciated
Andrew
