Rapha customer service - crap!

[Nicensleazy]

Recently, I bought a rapha water bottle, it was quite expensive but I liked it. Anyhow, after using it a few times, the rapha logo around the side of the plastic bottle was beginning to flake away. So every time you picked the water bottle up from the cage, you get black paint on your fingers which transferes to the handle bars. Got to say, Rapha were not very helpful and tried to fob me off. Well, that was just on a water bottle, I would hate to think if it was on an item more expensive! Rapha, forget it!

 

[ComedyPilot]

How the holy hell are we supposed to rip the ever loving piss out of your purchase if you don't show us it?

This thread is nothing without pics....

 

[dodgy]

Agreed, pics, or it didn't happen

 

[yello]

Rapha do bidons?

 

[Nicensleazy]

Well, I can't be botherd to take a bloody picture of a water bottle! Just take it from me, its crap!

 

[wafflycat]

Rapha do bidons?

They do indeed. Tenner for a bottle with a pink nipple & black writing.

 

[ComedyPilot]

Well, I can't be botherd to take a bloody picture of a water bottle! Just take it from me, its crap!

Take it from us, if you DID post a picture and it WAS crap, BOY would WE TELL YOU!!!!!

 

[ComedyPilot]

http://www.rapha.cc/index.php?page=321

WELL ????????

 

[Nicensleazy]

Take it from us, if you DID post a picture and it WAS crap, BOY would WE TELL YOU!!!!!

Yeah thanks mate!

 

[ComedyPilot]

Yeah thanks mate!

CC Christmas spirit and all that!!

 

[Globalti]

That is one poncy bidon! Clear plastic and a pink nozzle? Only the Italians, a nation obsessed with their mothers' breasts could come up with something that looks like a baby's bottle and a titty combined.

 

[Aperitif]

http://www.rapha.cc/index.php?page=321

WELL ????????

Oh man - that is C-R-A-P!
You must have been dreaming of that Italian jobete who cycles for show up and down Box Hill.

I can imagine the scenario:

"Izza possible you coul' le' me ava leetle drink fromma you bidon - you looka cool..."

"Errr um...NO. Er hang on a minute I'll just wipe this vernice from the bottle onto my Rapha bibs..."

niceand sle z - pedals home reflecting on yet another failure to pull anything but a thread or two

 

[Nicensleazy]

Now thats quite funny!

 

[Andy in Sig]

The warning sign is that they choose to call it something which sounds suspiciously like one of those extra loos that Europeans have when it is in fact just a BOTTLE and a plastic one at that. You'd be far better off getting one of those Swiss metal ones and getting the Raph logo engraved on it. That way you'd have something which provides the catwalk credibility which you seem to desire, it would last forever and you could call it a BOTTLE instead of coming over all poncey and foreign.

 

[Nicensleazy]

Well, I always call it a 'bottle', because, thats what it is!