Cathryn
Legendary Member
- Location
- Marlborough, Wiltshire
Last summer, one of the clips on my ortlieb pannier broke…the hook at the bottom that hooks onto the rack! It’s taken me 10 months but today I emailed them photos and asked what spare part I needed to buy to fix it!
They emailed back promptly and apparently my panniers are a very old model (15 years so not really) and they no longer make the clip. I’ve emailed back and asked what they recommend but I suspect you geniuses here may be able to help!
I’m attaching a pic of the bottom of my pannier WITH the clip and a second pic of the pannier missing the clip!
Thanks for any advice! I’m having to bungee it onto the rack and that is a pain in the backside and it looks sloppy!
They emailed back promptly and apparently my panniers are a very old model (15 years so not really) and they no longer make the clip. I’ve emailed back and asked what they recommend but I suspect you geniuses here may be able to help!
I’m attaching a pic of the bottom of my pannier WITH the clip and a second pic of the pannier missing the clip!
Thanks for any advice! I’m having to bungee it onto the rack and that is a pain in the backside and it looks sloppy!