Notifications, or lack thereof

[Mile195]

I've been having a bit of an issue with notifications in that I hardly seem to get them anymore.
For example, I commented on a thread on Saturday night. Since then over 100 other people have also commented, but it still doesn't appear in my notifications.

All notifications are enabled in my settings.

It's been like this for 2-3 months now. Never used to be an issue, so I don't know what's changed.

Can anyone help?

 

[Wooliferkins]

^^ What he said

 

[Shaun]

When you say notifications - do you mean Alerts?

They only work once - to alert you - and are then only reactivated if you visit the thread and read it to the very end.

You'll probably find the alerts are actually there in the master list - http://www.cyclechat.net/account/alerts (also available at the bottom left of the Alerts drop-down).

It can be easy to miss them, and thereafter not realise and then, suddenly, weeks and months later realise you'd posted in the thread and not seen a alert!!

One thing that can help is to open each of the alerts that have a yellow astrisk on them (the newest ones that you haven't read yet) in a separate browser tab so that you ensure you see all of the threads you've got an alert on; or if you're using a tablet or mobile, just keep going back to the alerts until you've tapped on all the ones with a yellow star.

Hope that helps,
Shaun