Mycyclinglog ticker

[Pjays666]

Hi could someone help please I can't see any signatures in threads or posts including my own but when I check my account it shows it???

 

[Pjays666]

I always use this site on my iPhone hopefully it is nothing to do with later IOS update

 

[ianrauk]

Have you got the 'show peoples signatures' box ticked?
Click on your name top right.
Click preferences.
Check box.

 

[Pjays666]

Just looked at it and it is ticked but nothing showing yet last time I was here everything was fine!!

 

[Shaun]

Should work. Try going into Settings > Safari > Clear cookies and data

NB: This will reset login cookies for any other open tabs.

Now double-click the action button (main button bottom middle) and (iOS7) scroll to Safari then swipe upwards to completely close the app. Click the action button again to go back to your apps.

Now open Safari and login to CC and see if you can see sigs?

 

[Pjays666]

No still can't see it but can using laptop strange. I only seem to use this site on my phone and like to know progress on annual mileage.

 

[ianrauk]

No still can't see it but can using laptop strange. I only seem to use this site on my phone and like to know progress on annual mileage.

It's got to be your phone settings rather then Cycle Chat I'm afraid.

 

[Shaun]

Can you just confirm that you have upgraded to iOS 7 ?

Also do you use Safari for browsing on your phone or Google Chrome?

If it's Chrome, did you get a message (after upgrading to iOS 7) inviting you to speed up web pages by enabling a new option to save bandwidth?

If so the likely cause is that it is logging you out constantly. The bandwidth saving comes from Google caching CC's content on its own servers and delivering it to you from their servers; unfortunately this doesn't work for the forum session cookies which must be served from the CC server, hence the logging out.

There is an option to disable it in the Chrome settings if that's the case.

 

[Pjays666]

Hi Shaun, yes I have upgraded to iOS 7. I use safari as my web browser. It is an iPhone 4S if that makes any difference but it was working before but upgraded on Monday and not been on cycle chat for couple of weeks. Thanks

 

[Shaun]

Hi Shaun, yes I have upgraded to iOS 7. I use safari as my web browser. It is an iPhone 4S if that makes any difference but it was working before but upgraded on Monday and not been on cycle chat for couple of weeks. Thanks

Okay, well let's check some stuff then ... ... can you go to Settings > Safari > Advanced (bottom) > Javascript - is it turned on (slider to the right and green background showing)?

 

[Pjays666]

Checked JavaScript is on

 

[Pjays666]

Okay, well let's check some stuff then ... ... can you go to Settings > Safari > Advanced (bottom) > Javascript - is it turned on (slider to the right and green background showing)?

Hi Shaun, I have checked JavaScript and it is on

 

[Shaun]

Okay, when you browse CC from your phone do you use portrait or landscape mode?

The new responsive design removes signatures from view in portrait mode as the very narrow width doesn't support them properly.

If you visit this thread then flip your phone between portrait and landscape do the signatures appear / disappear?

 

[Pjays666]

It doesn't make any difference which way I view it - still no sig, sorry to be a pain

 

[Shaun]

I've just removed an extraneous bit of code in your signature - can you see it on your iPhone now?