How do I renew my Banner Free account?

[Slioch]

Hi,
I received the following notification a few days ago, and I'd like to pay the £9 to renew the "banner free" account upgrade...

Slioch, your account upgrade named Banner Free will expire in 7 days.
Thank you for having purchased this upgrade and we hope you have enjoyed the benefits it offered.
You may extend or renew your account upgrades here.

But when I click on the link the screen it takes me to shows this...

There doesn't seem to be any way to pay?

Thanks

 

[Salty seadog]

Hi,
I received the following notification a few days ago, and I'd like to pay the £9 to renew the "banner free" account upgrade...

Slioch, your account upgrade named Banner Free will expire in 7 days.
Thank you for having purchased this upgrade and we hope you have enjoyed the benefits it offered.
You may extend or renew your account upgrades here.

But when I click on the link the screen it takes me to shows this...


View attachment 492922

There doesn't seem to be any way to pay?

Thanks

Same here. Must be free to valued members. 🤫

 

[Pat "5mph"]

Hi, I've left a note for @Shaun about this.
Sorry for the inconvenience

 

[Slioch]

Sorry for the inconvenience

Oops. I've just spent the £9 on a large donor kebab and 4 cans of Stella. Guess I'll have to put up with the ads for the next 12 months

 

[Slick]

Hi,
I received the following notification a few days ago, and I'd like to pay the £9 to renew the "banner free" account upgrade...

Slioch, your account upgrade named Banner Free will expire in 7 days.
Thank you for having purchased this upgrade and we hope you have enjoyed the benefits it offered.
You may extend or renew your account upgrades here.

But when I click on the link the screen it takes me to shows this...


View attachment 492922

There doesn't seem to be any way to pay?

Thanks

I had the same issue but just gave up in the end.

 

[Milkfloat]

My guess is that you can only do it once the subscription has finished. Certainly on mine I don’t see a way yet, but like you I have a couple of days left to go.

 

[Slioch]

My guess is that you can only do it once the subscription has finished. Certainly on mine I don’t see a way yet, but like you I have a couple of days left to go.

Yes. That's what I think too. But wouldn't like to see the forum missing an opportunity to make some (presumably) much needed revenue.

 

[ColinJ]

Same here... I'm assuming that I will be able to renew my ad-freeness on Sunday, one week after the warning.

 

[Slioch]

As @Milkfloat and @ColinJ suggested above, the "renewal" memo came through today on the anniversary. One click took me through to Paypal to make the payment. Really user-friendly and easy .

 

[Slick]

As @Milkfloat and @ColinJ suggested above, the "renewal" memo came through today on the anniversary. One click took me through to Paypal to make the payment. Really user-friendly and easy .

Yeah, I did wonder last week but as you say, really easy to do today.

 

[ColinJ]

I got the ads for about an hour but they have now been banished for another 12 months!

 

[Kempstonian]

Just got my reminder. I'll sit tight until the renewal memo comes through then.

 

[ianrauk]

Renewed
Worth every penny.

 

[Shaun]

Thanks to all of you who have renewed for your continued support - it's very much appreciated.

https://www.cyclechat.net/account/upgrades

A renewal reminder alert/email is sent 7 days before expiry to let you know it's coming up; and a notification is sent on the day of expiry to let you know it is available for renewal.

Note: With regards to email notifications - it should respect your account privacy settings, so if you've disabled board emails you'll just get an alert.