Our Daughter bought her first house 18 months ago (time flies and I'm still decorating!). She went with a local firm, but chose one with several staff - otherwise, If it's a very small place and someone's unable to work through illness or whatever it can halt progress. One big thing to beware of is the scams where emails are intercepted and scammers divert funds (typically deposit) to other bank accounts. Our Daughter had early correspondence from the conveyencers giving the bank details and stating 'please call us on the day you send deposit, to verify the bank details'. When she called she was told by a junior "it's all in your letter, why are you ringing us?". Daughter was assertive and insisted the junior told her the details and that they were recording the call. Other than that it was ok.
We're helping son no. 1 with this at the moment. He's been burnt / scammed by a firm of online solicitors. Now he's with our local solicitor, who insisted on a face-to-face meeting before taking on the job. They're also almost the same price as the cheapest quote he'd got from the dodgy firm: re-assuringly their office is basic but suitable so the money hasn't gone on decor. The only issue is they're not quick, but that seems to be a common problem with solicitors.
For me it's a major purchase and I'd go local every time. A national firm is likely to have additional overheads. And you've got a local face/ point of contact rather than a call centre.
Are you staying in West Yorkshire or flying the nest?
This in spades, it's far better to be able to speak to someone face to face, and be able to visit their office if problems arise, which they can do quite easily with such a huge purchaseLocal firm with local offices you can walk into.
Local firm with local offices you can walk into.