Has anyone used supplementbars.co.uk?

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marooned

Über Member
Hi I placed an order with this company 3 weeks ago for some energy bars but have not received anything. I used their online enquiry form to contact them and ask where my order is but have had no response. The phone number is also not recognised. Have I used a bogus website? Anyone had any experience of them before?
 
That looks like a one-man-band type website. I'll bet they have gone on holiday.


Hopefully they will return and sort things out.
 

Angelfishsolo

A Velocipedian
That looks like a one-man-band type website. I'll bet they have gone on holiday.


Hopefully they will return and sort things out.

This bit is worrying -


About Us This web site is owned and operated by Supplementbars.co.uk who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Supplementbars.co.uk
186 Hornchurch Road Hornchurch Essex RM11 1QL United Kingdom
Phone: 01708 455214
Fax:
Email: info [at] supplementbars [dot] co [dot] uk
My VAT Registration Number


Company number: <Put company number here>
 
OP
OP
M

marooned

Über Member
Yes I noticed that, although some research has shown they are linked to Health and Fitness Superstore - the phone number on supplementbars.co.uk doesn't exist and I've tried 08456899700 for Health and Fitness Superstore but "all operators are currently busy"
 

Seigi

Senior Member
Location
Carlisle, UK
This bit is worrying -


About Us This web site is owned and operated by Supplementbars.co.uk who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Supplementbars.co.uk
186 Hornchurch Road Hornchurch Essex RM11 1QL United Kingdom
Phone: 01708 455214
Fax:
Email: info [at] supplementbars [dot] co [dot] uk
My VAT Registration Number


Company number: <Put company number here>

I counter your <Put company number here> with my 2x <days>!

Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days.

It certainly looks like he/she has just copy-pasted the T&Cs from somewhere else, or a template.
 

Angelfishsolo

A Velocipedian
I counter your <Put company number here> with my 2x <days>!

Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days.

It certainly looks like he/she has just copy-pasted the T&Cs from somewhere else, or a template.

It does indeed!!!!
 
OP
OP
M

marooned

Über Member
Interesting, website says:

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

PLEASE NOTE - Your credit card statement will show your purchase as from "Steve Barker Business Sales".


I have checked my credit card statement and no transaction is showing. I have Googled 186 Hornchurch Road and it seems to bring up Chicago Shaker Bar. I went on Steve Barker Business Sales site and there is a picture of Chicago Shaker Bar - it would seem it is up for sale. I think the business has moved/closed and they have not charged my card.
 
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