Garmin Repairs

[Tom B]

I have a Garmin Edge 820. I have cracked the back (top) of the case and lost the silicone bung off the usb.

Is there anywhere reputable and recommended you can send them off for repair as opposed to buying a part of dubious heritage off fleabay?

 

[HMS_Dave]

If you're not bothered about the cosmetic (potentially functional) damage, why not just cover it up with a silicone case?

Failing that, i would just try a pattern part off of ebay. It will be a copy from China but an independent electronics repair shop will only likely get the same stock as it would be a lot cheaper. Im not sure how economically viable it would be to send to a indy repair shop. They'll charge at least an hours labour plus parts and VAT. Either way, google the repair shops, perhaps one might be near you to chat with.

 

[Ming the Merciless]

Time for a new bike I’m afraid 😱

 

[PaulSB]

I have a Garmin Edge 820. I have cracked the back (top) of the case and lost the silicone bung off the usb.

Is there anywhere reputable and recommended you can send them off for repair as opposed to buying a part of dubious heritage off fleabay?

When the screen on my Garmin cracked I sent it to Garmin for repair. I received a replacement unit for £85.

Garmin would be my first call.

 

[Joffey]

When the screen on my Garmin cracked I sent it to Garmin for repair. I received a replacement unit for £85.

Garmin would be my first call.

This. Garmin replaced my out of warranty 520 for free when the connector thingy broke off the back of mine. They usually are very good with replacements and fixes.

 

[Tom B]

This. Garmin replaced my out of warranty 520 for free when the connector thingy broke off the back of mine. They usually are very good with replacements and fixes.

Is this through the Garmin exchange thing?

 

[Joffey]

Is this through the Garmin exchange thing?

I don't know of that - all I did was phone Garmin and they sorted it for me free of charge. I've spoken to them a few times about devices and they have always come out with a solution over and above what I expected.

That is really why I have stuck with Garmin over the years when Wahoo have equally nice products etc - their customer service is fab.

 

[Ming the Merciless]

Is this through the Garmin exchange thing?

They have instant chat with support. You could try thst and see what they say.