Gain D50 battery

[Wily12]

I recentley ordered a 2022 Gain D50 from Spain. The store it was shipped to could not get the battery to fire up. Orbea sent another and it won't hold a charge. Should I be concerned?

 

[youngoldbloke]

I recentley ordered a 2022 Gain D50 from Spain. The store it was shipped to could not get the battery to fire up. Orbea sent another and it won't hold a charge. Should I be concerned?

Yes I would be. It's not acceptable. Faulty, not fit for purpose. The store and Orbea should sort it out and supply you with a bike in perfect condition.

 

[Drago]

I'd be very concerned. An ebike with a non functioning e part is about as useful as Accy's idea to cure the problem of his low ceiling by chopping his head off.

 

[Espresso vecchio]

A 3rd "very concerned" here.

A £2000+ bike with one the second new battery also not working. I hope you haven't paid any money yet!

 

[Dadam]

It's concerning. I've read of the odd issue but not a systemic problem with the batteries. Touch wood mine has been fine.
If you're on FB, there's a group with a lot of knowledgeable people. Search the Orbea Gain Electric Owners Club

 

[albion]

My first thought is that cells dropped below 2.5v thus damaging them.
However the BMS is meant to prevent this, I assume by, I assume, monitoring the voltage of every single cell.

I am unsure if instead they use average pack voltage. But that would need regular balancing to do a similar task.