RoundWight
New Member
I was wondering if anyone else has been unfortunate enough to find themselves on the receiving end of the services of Family Liason Officers?
Personally I found their entire treatment of my partner's death in a hgv collision, their interaction with me and their method of transferring and digging for information incredibly insensitive and inappropriate.
Not only did they, on the day after it happened, bluntly tell me all the gory details of the collision - having not really prepared me and without really assessing if it was a good idea to give me these details at this early stage - they then proceeded to press me for answers to various questions relating to the trial (that I had not said I wanted to be a part of). After this, and before leaving me they gave me a ridiculous booklet entitled 'Information and Advice for bereaved families and friends following death on the road in England and Wales'. DEATH on the ROAD. Reading these words now isn't too problematic, but closer to the time, and having just been told all about the reality of hgv/cyclist collisions I found the title of the booklet horrifically blunt.
In the next month or so, one officer in particular continued to press me for information via phone and email (information that he could have got from other people who knew the cyclist, who would not be quite so affected by the death). This, also, I thought was inappropriate and really unhelpful to my grieving process. As were the unwanted details given out at the beginning.
I don't know if this is just me, but I think someone should be thinking more about how Family Liason Officers are interacting with recently bereaved people. if they aren't already?
Thoughts?
Personally I found their entire treatment of my partner's death in a hgv collision, their interaction with me and their method of transferring and digging for information incredibly insensitive and inappropriate.
Not only did they, on the day after it happened, bluntly tell me all the gory details of the collision - having not really prepared me and without really assessing if it was a good idea to give me these details at this early stage - they then proceeded to press me for answers to various questions relating to the trial (that I had not said I wanted to be a part of). After this, and before leaving me they gave me a ridiculous booklet entitled 'Information and Advice for bereaved families and friends following death on the road in England and Wales'. DEATH on the ROAD. Reading these words now isn't too problematic, but closer to the time, and having just been told all about the reality of hgv/cyclist collisions I found the title of the booklet horrifically blunt.
In the next month or so, one officer in particular continued to press me for information via phone and email (information that he could have got from other people who knew the cyclist, who would not be quite so affected by the death). This, also, I thought was inappropriate and really unhelpful to my grieving process. As were the unwanted details given out at the beginning.
I don't know if this is just me, but I think someone should be thinking more about how Family Liason Officers are interacting with recently bereaved people. if they aren't already?
Thoughts?