Emails to hotmail accounts.

[wheresthetorch]

Anyone able to help me with this one? For some reason, emails from my gmail account to hotmail accounts nearly always bounce back with the following error message:

hotmail-com.olc.protection.outlook.com[104.47.22.161] said: 550 5.7.1
Unfortunately, messages from [redacted IP address] weren't sent. Please contact
your Internet service provider since part of their network is on our block
list (S3140). You can also refer your provider to
http://mail.live.com/mail/troubleshooting.aspx#errors.
[DB8EUR06FT021.eop-eur06.prod.protection.outlook.com] (in reply to MAIL
FROM command)

The odd thing is that the quoted IP address (redacted in the example above) is different every time and isn't mine. I got Microsoft to check my IP address and they confirmed it is whitelisted, so emails from that (my) IP address should go through OK; but oddly the error messages seem to quote a different random IP address each time and Microsoft seemed unable to explain this. I've googled some of the IP addresses and they all seem to be in America and do seem to raise warning flags.

Sometimes emails to hotmail accounts go through OK (maybe one in 10) and I guess this is when it uses an acceptable IP address?

I can't work out what is going on, and it's really frustrating. Anyone have any thoughts?

 

[midlife]

I thought Hotmail was defunct and replaced by outlook ?

Hotmail was always a bit hit and miss and tried to avoid.....

 

[DCBassman]

Hotmail still up and running alongside Outlook, you can still get new Hotmail accounts.

 

[DCBassman]

Sorry, I failed to try and answer the Ops question. If the problem persists with outlook.com as well, maybe it's a bit of turf wars... But I really can't think of any reason why it is not working.

 

[wiggydiggy]

You can try adding an Alias to your MS account, its a @outlook.com address but all emails sent to it will go to the same Inbox.

This explains it better: https://support.microsoft.com/en-gb...-account-761a662d-8032-88f4-03f3-c9ba8ba0e00b

 

[midlife]

Hotmail still up and running alongside Outlook, you can still get new Hotmail accounts.

Didn't know that, not come across a Hotmail account for yonks.

 

[toffee]

Didn't know that, not come across a Hotmail account for yonks.

Regularly come across Hotmail accounts. It's amazing how many business's use them for confidential information, Gmail too.

 

[Mo1959]

Didn't know that, not come across a Hotmail account for yonks.

Still using mine for the odd thing including my Strava account. No problems with it.

 

[twentysix by twentyfive]

Not had any delivery problems to hotmail addresses so far.
Check your settings?

 

[wheresthetorch]

Thanks everyone for your replies so far. Just to clarify, mine is a gmail account, but I can't email hotmail accounts. The mystery is why the error messages cite random IP addresses that aren't mine - I think the clue must be in there somewhere.

 

[Ming the Merciless]

Thanks everyone for your replies so far. Just to clarify, mine is a gmail account, but I can't email hotmail accounts. The mystery is why the error messages cite random IP addresses that aren't mine - I think the clue must be in there somewhere.

Your email will pass through email relay servers between you and Microsoft Outlook servers. The IP address quoted is likely that of the last relay server it passed through.

 

[wheresthetorch]

Your email will pass through email relay servers between you and Microsoft Outlook servers. The IP address quoted is likely that of the last relay server it passed through.

Ah - thank you. So not the clue to the mystery after all! It's very annoying. . .

 

[Petrichorwheels]

Hotmail still up and running alongside Outlook, you can still get new Hotmail accounts.

yep - and I don't think you can get .co.uk addresses any more but they still work.

 

[DaveReading]

Your email will pass through email relay servers between you and Microsoft Outlook servers. The IP address quoted is likely that of the last relay server it passed through.

A Whatis on the IP address would confirm if it is.

 

[Ming the Merciless]

A Whatis on the IP address would confirm if it is.

And what did it reveal?