Do Not Accept Paypal for Collection Only Ebay Sales

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RecordAceFromNew

Swinging Member
Location
West London
Just seen this thread in Cafe where everybody so far seems to think a seller insisting on cash only payment (i.e. NO Paypal) on a COLLECTION ONLY sales must be dodgy. I think such opinions indicate a difficult to avoid Paypal scam against sellers is not well known.

Put it this way, when I sell e.g. a bike on collection only basis (i.e. when I am not prepared to post) I WILL NOT accept Paypal and will only accept cash on collection. Paypal payments will be refunded - buyers can take it or leave it.

Otherwise, I would be exposed to a Paypal scam, in which "buyer" pays by Paypal, picks up bike either in person or by friend, raises dispute with ebay/Paypal saying seller would not let buyer pick up bike, Paypal refunds buyer, seller loses bike.

See this.

The challenge, when you sell goods on a collection basis, is how do you prove the particular buyer who paid by Paypal has picked up and has received the goods!? Even buyer showing IDs, taking photos, witnesses present etc. are not going to be conclusive, let alone easy. On the other hand, by only taking cash, the "buyer" can hardly say they have paid the cash in person but somehow never collected.

While the bike in the aforementioned thread could be stolen property, so could one payable by Paypal (and afaik all ebay sellers have to have Paypal accounts - so I am not sure if there is any lesser "credibility" with sellers insisting* on cash). However, given it is sold on a collection basis at least the seller is willing to let buyer see / examine it before paying - buyer has avoided running the risks of receiving a pile of junk through the post.

Admittedly by not paying by Paypal a buyer can lose some Paypal protection if the goods turn out to be faulty/dodgy, but the buyer gets to "kick the tyres" and check things out before paying, and can always insist on picking up from seller's work/home and not a public place.

Finally Paypal charges over 3% on sales proceeds, why would any sensible seller selling on a collection basis not insisting on cash?

On a separate subject, I must say I never thought, when I joined CC, that I would one day be posting my 2000th post! :eek:

* Ebay, which owns Paypal, makes it an automatic condition that Paypal is accepted in seller listings - hardly surprising given the fees on Paypal payments they would receive. This is appalling and scandalous, imho, given the above scamming possibility and their seemingly unwillingness to publicise and inability to combat it...
 

PaulSB

Squire
I'm an occasional ebayer selling things I don't need - amazing what people will and will not buy.

I've sold many low value items and a few in the hundreds of £££s for example a trailer and saxophone. To date I've had no issues.

I feel the solution to your question is only give or take cash on collection. Over 5 years of selling this is what I have always done plus it benefits buyer and seller.
 
I've also heard that a buyer paying with PayPal and arranging their own courier, (say on something heavy that you advertise as collection only) can leave a seller exposed to being scammed in the same way as well. I don't know if there is any truth in it but certainly something to be aware of.
 

Nebulous

Guru
Location
Aberdeen
I'm not sure that they reckon it is dodgy because it is cash only. The whole layout contributes to putting people off.

Other than that I agree with you. Cash is king as far as high value items are concerned. I've bought some valuable items on ebay and have always paid cash. I've also sold some items on the same basis. I had a really strange dispute with paypal, which means I simply don't trust them. They were also very difficult to contact other than by email, and the replies they sent could have been randomly computer generated for all the sense they made.
 

Scilly Suffolk

Über Member
On a similar vein, sellers should be aware that sending items Recorded Delivery/Track & Trace offers scant protection.

I have sold items which the buyer has confirmed receiving, but are not noted as such; items I have bought have not been recorded as received even when I have asked the Postman if he wants a signature! I have even had Recorded Delivery packets left on the doorstep.

An RD item I didn't receive was promptly refunded by the seller: SIX WEEKS later the Post Office contacted me to confirm details; who knows how long it took him to get a refund.
 

e-rider

Banned member
Location
South West
I'm not sure that they reckon it is dodgy because it is cash only. The whole layout contributes to putting people off.

Other than that I agree with you. Cash is king as far as high value items are concerned. I've bought some valuable items on ebay and have always paid cash. I've also sold some items on the same basis. I had a really strange dispute with paypal, which means I simply don't trust them. They were also very difficult to contact other than by email, and the replies they sent could have been randomly computer generated for all the sense they made.

indeed, computer generated decisions - bad news! I've had the same.

I now only buy and sell low value items (under £100) for this reason, so that if (when) something goes wrong, it's not the end of the world if I lose out!
 

wbmkk

Veteran
I've also heard that a buyer paying with PayPal and arranging their own courier, (say on something heavy that you advertise as collection only) can leave a seller exposed to being scammed in the same way as well. I don't know if there is any truth in it but certainly something to be aware of.

I was concerned about a buyer asking to use his own courier, so I phoned Paypal. I was told Paypal only cover the seller, if the seller organises and pays for the courier. I informed the buyer, who was very nice about it ... He was only were trying to be helpful, as he ran a business so had a good rate with the courier.

Recently I sold a high value item and after speaking with ebay was told .. NEVER accept Paypal for a collection only item. If the buyer pays with Paypal, just refund the money and say it is cash on collection.
 
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