CRC - How do you stop an order?

[Domestique]

I just put an order through ChainReactionCycles and then realised the product I want is available else where for £5 less

I have been looking on the website for a cancel order link but can not seem to find one. The original order hasnt been processed yet. I guess an e-mail to sales looks the only way to cancel the order

 

[domtyler]

http://www.chainreactioncycles.com/Information.aspx?TranslationLargeID=2

 

[Domestique]

Thanks Dom
That was what I had found. Unless I am missing something very obvious I can only see the email method

 

[domtyler]

There is a phone and fax number at the bottom:

TEL +44 (0)28 9335 2976
FAX +44 (0)28 9332 4868

Phones are only manned during office hours though.

 

[HLaB]

With Wiggle if I recall, you view 'my account', view your orders then cancel from there can you do the same with CRC?

 

[Domestique]

I will send Off an email to them and hope they read it before despatching the light.
otoh you can never have too many lights

 

[trio25]

email them, I did and they replied quickly and order was stopped.

 

[MessenJah]

With Wiggle if I recall, you view 'my account', view your orders then cancel from there can you do the same with CRC?

pretty sure you can.

 

[piedwagtail91]

crc used to match lower prices, not sure if they still do.

 

[GrahamG]

crc used to match lower prices, not sure if they still do.

That's was I was going to suggest - they'd probably rather do that than cancel it!