Chain Reaction Cycles - web order Positives 🙂

[stoatsngroats]

Ordered a Moon Comet on Saturday evening and it has just arrived!
That’s pretty damn good isn’t it?

 

[Spiderweb]

I’ve just received my Chain Reaction order, super quick delivery and kept well informed.
Great company to deal with.

 

[GetFatty]

Ordered two Durano tyres on Saturday evening, no special postage request. Arrived just now with my usual Hermes courier

 

[vickster]

They're my go to (also over Wiggle)...free 365 day returns via Asda very useful too

 

[Reynard]

I've had excellent service from them too. Other than slight the hiccup where the courier delivered the tyres I ordered to my neighbour, they've pretty well much been spot on.

 

[GetFatty]

Rose Bikes on the other hand are significantly slower

 

[vickster]

Rose Bikes on the other hand are significantly slower

Rose stuff is having to travel rather further than from Wolverhampton or even NI though

 

[GetFatty]

Rose stuff is having to travel rather further than from Wolverhampton or even NI though

True but it was ordered and paid for on Friday (by bank transfer) and it isn't even in "order in progress" yet

 

[vickster]

True but it was ordered and paid for on Friday (by bank transfer) and it isn't even in "order in progress" yet

Do they have stock? And no German company does anything customer service wise on a weekend

 

[GetFatty]

Do they have stock? And no German company does anything on a weekend

Yep they have stock. I just hark back to the good old days of internet shopping when it was good behaviour not to take money before despatch. Even early Amazon held by that one. Rose won't process your order much less despatch until they have your money

 

[vickster]

Yep they have stock. I just hark back to the good old days of internet shopping when it was good behaviour not to take money before despatch. Even early Amazon held by that one. Rose won't process your order much less despatch until they have your money

Don't know that any companies will now. Not that I would realistically expect it

 

[GetFatty]

Don't know that any companies will now. Not that I would realistically expect it

I know. Not everything is a move forwards.

 

[slowmotion]

I've always found Chain Reaction to be excellent.

 

[Jenkins]

I find the Chain Reaction web site easier than most to navigate and sort products when looking for something.

 

[GeekDadZoid]

I ordered from Chain Reaction a few weeks ago and they where brilliant.

However ordered on Friday and paid for next day delivered from Wiggle as I needed something for yesterday and the order didn't arrive, they really didn't seem to care, so order cancelled and placed through a spa cycles as I am in less of a rush now as I won't be able to fit untill next weekend. Cost me a few quid more but I was due to order something from spa anyway so about balanced out after shipping fees taken I to account.

I'll have to go to the shop and get my self some haribo