Bosch purion-blank display?

[Rip Van]

Hi all,
my wife's Cube Acid Purion display has gone blank. I tested the batteries, one was 1.9v the other was 0v. Replaced the batteries, display came on, went for a short ride and all seemed OK. Went back to it a little while later and the display wouldn't turn on. Tested the batteries again and both were +3v. Put them back in and.....nothing.
Any ideas?

 

[CXRAndy]

Bosch dealers can do diagnostics via usb port. Try contacting a couple of local dealers

 

[ebikeerwidnes]

I have never put any batteries in my Purion - it just starts working when I connect the main battery
So - the little battery issues is perhaps a red herring
I would suggest it may be either a straight display failure or a loose connection. See if you can find where the Purion connects to the main parts of the system.
ALthough I think you are probably going to have to take it to a dealer - and, being Bosch, pay for a new Purion.

Sending positive thoughts about that being all it is
Good Luck

 

[Rip Van]

Thanks gents. I've been in touch with a local dealer. Bike racked on to car ready to go. I'll post any update.

 

[Rip Van]

The local dealer ran the diagnostics and no fault codes came up but they did do a firmware update. I left it with them to try another purion on it. They phoned yesterday to say that's the problem but they want £100 plus labour. I have seen them online for as low as £77.99 (reduced from £89.99). Does anyone have any views on that?

 

[CXRAndy]

The local dealer ran the diagnostics and no fault codes came up but they did do a firmware update. I left it with them to try another purion on it. They phoned yesterday to say that's the problem but they want £100 plus labour. I have seen them online for as low as £77.99 (reduced from £89.99). Does anyone have any views on that?

Being a proprietary system, Bosch may need to program the new display to the overall system. Google to see if that is the case. Ask them how much is labour.

 

[ebikeerwidnes]

Unfortunately Bosch is the Porsche of the ebike world

Whether or not they are Porsche quality I will leave alone - but if it has Bosche on it the price is high
It does seem a bit high - but not much
Don't think you have much choice

Might be worth asking them if there is any clue as to why it failed??

 

[ebikeerwidnes]

p.s. thanks for the thread - it'll help if mine ever goes wrong!

 

[ebikeerwidnes]

Oh - more info
First link I found to buy one was about £80 - but out of stock

just found this one Amazon product ASIN B01LN12XM2View: https://www.amazon.co.uk/Bosch-Integrated-Operating-Computer-Platinum/dp/B01LN12XM2

as you can see - £98 - so £100 is about right
plus you have to factor in the dealer has to buy the diagnostic software and all that
plus time etc

 

[Rip Van]

Thanks gents some things I never thought of there. I'm going to get the shop to do it to save me the potential hassle.
Thanks again for all input.