Boardman computer rant

[DooDah]

Hi,

I bought a boardman race back in may to get back into cycling after ten years away. Love the bike and was swayed into buying a boardman bike computer. For a small sum I could have all the usual features plus a cadence meter as well. Ok, so I bought it from eBay uk, as I live in France, wiggle don't sell it and halfords would not deliver to france. My rant is that the cadence meter does not fit on the boardman frame. No matter how you try ( or how many people try it) it just will not work. This has seriously p???ed me off. The boardman bikes website has no contact details, wiggle do not want to know as they do not sell boardman accessories (even though they sell boardman bikes ). Wtf am I supposed to do?
I love the bike, but this would stop me buying anything more boardman again. So I now have a bike computer without a cadence meter so I may as well have bought a cateye for the same price.

 

[Moodyman]

Why not contact or return to ebay seller?

 

[DooDah]

Tried that no luck, sold as no returns , typical!

 

[Rob3rt]

In what way does it not fit?

 

[Deleted member 20519]

What computer is it?

 

[DooDah]

As I said it is a boardman computer fitted to a boardman race bike. Basically because of the frame design and the crank design the cadence sensor cannot be mounted close enough to th little magnet thingy on the crank. So basically the computer does not get any reading. Lots of other people have reported this problem also.

 

[Nebulous]

mounting magnets for crank sensors can be difficult. A solution many of us have used is a much stronger magnet. You get a Neodymium magnet from ebay and stick it on the end of the pedal spindle. Mine is about an inch and a half from the sensor and still picks up.

 

[Rob3rt]

Rare earth magnet!

 

[steve52]

i have a garmin cadence sensor fitted to my bordman , with out pics its hard to advise but with a bit of rubber or nylon a dremal and cable ties anything is possible see solutions not problems, your mission is to make it work good luck.

 

[screenman]

Can you not just space it over I had had to do the same on an MTB, many people may have reported the problem without realising there is a very obvious cure.

 

[akb]

Lots of other people have reported this problem also

sold as no returns

Im sorry to be blunt, but what do you expect from a 'No returns seller'? Did you not do any research into the product before your brought it? Assuming you did, why did you purchase it?

wiggle do not want to know

I dont understand, your expecting Wiggle to help you out? Why? You didnt buy it from them!

I would get onto eBay and raise a dispute on there as not being fit for purpose/faulty item. Or try the suggestions as above.

 

[akb]

As an after thought; why dont you try and contact Halfords, who highly promote the Boardman range, explain your predicament and they might be able to help out on the technical side.

 

[Scruffmonster]

Christ people get their knickers in a twist over not a lot these days.

 

[DooDah]

I don't mind you being blunt akb, but reading my post correctly might help. I live in France, Wiggle only sell Boardman bikes not accessories and Halfords do not deliver abroad, so how else could I buy a Boardman bike computer? I bought my Boardman bike from Wiggle, and my rant is not with them (I just asked them for advice as to why a Boardman product does not work on a Boardman bike, a simple request I think). My rant is with Boardman as they do not have any contact details to discuss the issue. Also, it is not an ebay issue, everything was new and in the box and works but is just not compatible with a Boardman road bike, so the fault lies plain and simple with Boardman. Rant over!!!

 

[DooDah]

Oh and to Scruffmonster, I don't think its "not a lot". I am not made of money and if I buy a product of the same brand I expect it to be compatible, or at least say if they know it isn't. If I knew it didn't work I would not have wasted my money, and would have stuck with my crappy Cateye (that has the same functions now that the cadence on Boardman does not work). If you bought a new Garmin Edge 800 charger for your Garmin Edge 800 you would expect it to work wouldn'y you?