I’m thinking a dab of superglue and all will be well 🤔🙏 joking aside it looks like the actual dial was literally glued on to the shoe. They have done a few thousand miles, but still.
BOA dials have a lifetime warranty, separate to the shoe. However, in this case the dial is fine and what failed is the bond between it and the shoe itself. You say they've done a 'few thousand miles' so likely still under warranty?
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