Bike due for first service & rear has gone out of true..

[Fletch456]

My budget busting >£2k Trek has the rear wheel out of true. Should I expect this to be fixed ...by an LBS that has a workshop that houses a couple of mechanics...on the first service, which it is getting soon? I think of them as cable adjusting sessions which you can pretty much do yourself.

 

[david1701]

is it the 6 weeks after sale one? I think they almost certainly would then

 

[Fletch456]

It is David, yes.

 

[david1701]

I should add that my advice hasn't got any qualification its just what I hope they'd do on mine in a few weeks

 

[summerdays]

Surely the 6 week check is to fix any problems that have arisen if the bike has been ridden normally (as opposed to crashed), which would normally be cables but I would have thought it would include the wheel - you wouldn't expect problems in that time scale. Point it out when you take it in.

 

[cyberknight]

Raise it when you take it in , a wheel truing normally costs about £5 around here if they cant throw it in for free it certainly is worth spending the extra .That said they should do it !!
Get the right sized spoke key and learn to do it yourslef as you can stay on top of most wheel trueing by using your brake pads as a guide, i check mine every couple of weeks unless i can feel anything obvious .

 

[Fletch456]

Thanks guys - and for that type cyberknight. I'm up for learning and diy so will get myself a key.

 

[Rouge Penguin]

If you've spent that cash, I'd hint that any future bikes or gear might be sourced elsewhere if they don't.

They could argue you hit pothole though.

 

[david k]

for 5 quid would they be bothered, just ask them to true it up, i think they will without fuss

 

[festival]

it is my experience that this will be covered in the foc ist service unless evidence of abuse is obvious.

but point it out to them along with any other issues.