Stayed there a couple of years ago. Agree with whats said above. The resort is Danish owned I think, and has a lot of Danish stuff in the shop, pickled fish, Aquavit etc., which I liked as I'm 1/4 Danish!
The Danes have a different start day, and when I was there the Hard Group ride was the second day. I'd been ill and was woefully unprepared for the 100% HR and dizzyness the pace gave me on that climb Tinajo.
I bailed there with another rider and we did a slightly shorter route at a slightly lesser pace. Guides checked we were Ok on our own before leaving us. Apparently, quite a few were dropped over the course of the ride, although riders either carried on by themselves or waited for the guide with the grupetto, so no one was abandoned unwillingly.
The Medium ride which was later in the week that was fine, as I'd got some condition back by then.
The buffet restaurant we went to was really good, plenty of cyclist-food and trate food too, although it was a bit of a scramble for the nice pudds.
I can also recommend the doctor, I had a spill the first day as I day dreamed along and caught the edge of a freshly laid but not yet painted road. Volcanic rock Aggregate is sharp! He treated the road rash well and I was out next day with dressings, I had three changes and it was about £60.
I paid extra to rent a full carbon bike, which was a cannondale with 105. Got to have the bike to myself all week, so could leave my saddle on and didn't have to faff about with pedals and settings each day. The included in the price bikes were fine too, well maintained and Alloy frames with carbon rear triangle and 105 IIRC.